Terms and Conditions
PLEASE READ THE FOLLOWING TERMS AND CONDITIONS OF USE CAREFULLY BEFORE USING THIS WEBSITE.

All users of this site agree that access to and use of this site are subject to the following terms and conditions and other applicable law. If you do not agree to these terms and conditions, please do not use this site.

Automatic Knife & Legal Status Terms— IN COMPLIANCE WITH FEDERAL STATUTES: Read carefully all conditions set forth below. By placing an order with us, you agree that you meet any or all of the following criteria. If you do not, do not place an order with us because you are breaking federal statute. Federal law prohibits shipment of automatic knives across state lines, with the following exceptions: (1) to civilian or Armed Forces supply or procurement officers and employees of the Federal Government ordering, procuring, or purchasing such knives in connection with the activities of the Federal Government; (2) to supply or procurement officers of the National Guard, the Air National guard, or militia of a state, territory or the District of Columbia ordering, procuring, or purchasing such knives in the connection with the activities of such organization; (3) to supply or procurement officers or employees of the municipal government of the District of Columbia or the government of any State or Territory, or any county, city or other political subdivision of a State or Territory; (4) to manufacturers of such knives or bona fide dealers therein in connection with any shipment made pursuant of an order from any person designated in paragraphs (1), (2), and (3). BladeOps, LLC will sell no such knives to any individual outside the State of Utah without the above conditions being met. This does not apply to automatic knives manufactured and sold within the state of Utah. Legal status of products-- It is the responsibility of the buyer, not the seller, to ascertain, and obey, all applicable local, state, federal and international laws in regard to the possession, and use, of any item purchased from BladeOps, LLC. All equipment is sold subject to public law 90-351, title III, U.S.D., Section 2511, and any local, state or federal ordinances. Consult your local and state laws before ordering if you are in doubt. Absolutely no sales to minors. By placing an order, the buyer represents that the products ordered will be used in a lawful manner and that the he/she is of legal age. BladeOps, LLC will not be held liable for the misuse of any product purchased from us or any of our distributors & dealers. Also as no product is 100% effective against attack, BladeOps, LLC assumes no responsibility if a product purchased from us is not effective in preventing bodily injury, dismemberment or death. Anyone attempting to falsify information or defraud our company in any way, will be turned over to the proper authorities. Any attempts at extortion or entrapment will also be met with swift legal action!

Copyright

The entire content included in this site, including but not limited to text, graphics or code is copyrighted as a collective work under the United States and other copyright laws, and is the property of BladeOps, LLC. The collective work includes works that are licensed to BladeOps, LLC. Copyright 2003, BladeOps, LLC ALL RIGHTS RESERVED. Permission is granted to electronically copy and print hard copy portions of this site for the sole purpose of placing an order with BladeOps, LLC or purchasing BladeOps, LLC products. You may display and, subject to any expressly stated restrictions or limitations relating to specific material, download or print portions of the material from the different areas of the site solely for your own non-commercial use, or to place an order with BladeOps, LLC or to purchase BladeOps, LLC products. Any other use, including but not limited to the reproduction, distribution, display or transmission of the content of this site is strictly prohibited, unless authorized by BladeOps, LLC. You further agree not to change or delete any proprietary notices from materials downloaded from the site.

Trademarks

All trademarks, service marks and trade names of BladeOps, LLC used in the site are trademarks or registered trademarks of BladeOps, LLC

Warranty Disclaimer

This site and the materials and products on this site are provided "as is" and without warranties of any kind, whether express or implied. To the fullest extent permissible pursuant to applicable law, BladeOps, LLC disclaims all warranties, express or implied, including, but not limited to, implied warranties of merchantability and fitness for a particular purpose and non-infringement. BladeOps, LLC does not represent or warrant that the functions contained in the site will be uninterrupted or error-free, that the defects will be corrected, or that this site or the server that makes the site available are free of viruses or other harmful components. BladeOps, LLC does not make any warrantees or representations regarding the use of the materials in this site in terms of their correctness, accuracy, adequacy, usefulness, timeliness, reliability or otherwise. Some states do not permit limitations or exclusions on warranties, so the above limitations may not apply to you.

Limitation of Liability

BladeOps, LLC shall not be liable for any special or consequential damages that result from the use of, or the inability to use, the materials on this site or the performance of the products, even if BladeOps, LLC has been advised of the possibility of such damages. Applicable law may not allow the limitation of exclusion of liability or incidental or consequential damages, so the above limitation or exclusion may not apply to you.

Typographical Errors

In the event that a BladeOps, LLC product is mistakenly listed at an incorrect price, BladeOps, LLC reserves the right to refuse or cancel any orders placed for product listed at the incorrect price. BladeOps, LLC reserves the right to refuse or cancel any such orders whether or not the order has been confirmed and your credit card charged. If your credit card has already been charged for the purchase and your order is cancelled, BladeOps, LLC shall issue a credit to your credit card account in the amount of the incorrect price.

Term; Termination

These terms and conditions are applicable to you upon your accessing the site and/or completing the registration or shopping process. These terms and conditions, or any part of them, may be terminated by BladeOps, LLC without notice at any time, for any reason. The provisions relating to Copyrights, Trademark, Disclaimer, Limitation of Liability, Indemnification and Miscellaneous, shall survive any termination.

Notice

BladeOps, LLC may deliver notice to you by means of e-mail, a general notice on the site, or by other reliable method to the address you have provided to BladeOps, LLC.

Miscellaneous

Your use of this site shall be governed in all respects by the laws of the state of California, U.S.A., without regard to choice of law provisions, and not by the 1980 U.N. Convention on contracts for the international sale of goods. You agree that jurisdiction over and venue in any legal proceeding directly or indirectly arising out of or relating to this site (including but not limited to the purchase of BladeOps, LLC products) shall be in the state or federal courts located in Los Angeles County, California. Any cause of action or claim you may have with respect to the site (including but not limited to the purchase of BladeOps, LLC products) must be commenced within one (1) year after the claim or cause of action arises. BladeOps, LLC's failure to insist upon or enforce strict performance of any provision of these terms and conditions shall not be construed as a waiver of any provision or right. Neither the course of conduct between the parties nor trade practice shall act to modify any of these terms and conditions. BladeOps, LLC may assign its rights and duties under this Agreement to any party at any time without notice to you.

Use of Site

Harassment in any manner or form on the site, including via e-mail, chat, or by use of obscene or abusive language, is strictly forbidden. Impersonation of others, including a BladeOps, LLC or other licensed employee, host, or representative, as well as other members or visitors on the site is prohibited. You may not upload to, distribute, or otherwise publish through the site any content which is libelous, defamatory, obscene, threatening, invasive of privacy or publicity rights, abusive, illegal, or otherwise objectionable which may constitute or encourage a criminal offense, violate the rights of any party or which may otherwise give rise to liability or violate any law. You may not upload commercial content on the site or use the site to solicit others to join or become members of any other commercial online service or other organization.

Participation Disclaimer

BladeOps, LLC does not and cannot review all communications and materials posted to or created by users accessing the site, and is not in any manner responsible for the content of these communications and materials. You acknowledge that by providing you with the ability to view and distribute user-generated content on the site, BladeOps, LLC is merely acting as a passive conduit for such distribution and is not undertaking any obligation or liability relating to any contents or activities on the site. However, BladeOps, LLC reserves the right to block or remove communications or materials that it determines to be (a) abusive, defamatory, or obscene, (b) fraudulent, deceptive, or misleading, (c) in violation of a copyright, trademark or; other intellectual property right of another or (d) offensive or otherwise unacceptable to BladeOps, LLC in its sole discretion.

Indemnification

You agree to indemnify, defend, and hold harmless BladeOps, LLC, its officers, directors, employees, agents, licensors and suppliers (collectively the "Service Providers") from and against all losses, expenses, damages and costs, including reasonable attorneys' fees, resulting from any violation of these terms and conditions or any activity related to your account (including negligent or wrongful conduct) by you or any other person accessing the site using your Internet account.

Third-Party Links

In an attempt to provide increased value to our visitors, BladeOps, LLC may link to sites operated by third parties. However, even if the third party is affiliated with BladeOps, LLC, BladeOps, LLC has no control over these linked sites, all of which have separate privacy and data collection practices, independent of BladeOps, LLC. These linked sites are only for your convenience and therefore you access them at your own risk. Nonetheless, BladeOps, LLC seeks to protect the integrity of its web site and the links placed upon it and therefore requests any feedback on not only its own site, but for sites it links to as well (including if a specific link does not work).

Returns

BladeOps, LLC
1352 West 7800 South
West Jordan, UT 84088
(888) 392-5233
sales@bladeops.com

First of all, thank you very much for your order! We understand you have many places to shop and appreciate your business. We here at BladeOps.com want to let you know that customer satisfaction is of primary importance to us and we want you to be happy with all of your orders. To help with this, please read through this care, maintenance, and warranty information. Now that you have your knife or knives, please take a moment to make sure they work properly. If for any reason, you aren’t satisfied, now is the time to get any issues resolved. The following paragraphs will let you know how to resolve any issues you may have—but remember, there are time limits on exchanges or refunds so please don’t delay if there are issues with your order.

Returns and Exchanges

Order Issues: If your order arrives and anything is broken, wrong, or missing, contact us immediately for a return authorization number (RMA#) so we can document and fix your problem quickly and to your satisfaction.

Broken or Damage Products: We actually check every knife before it leaves our office to ensure that it is in working order. The only exception to this is manufacturer sealed knives (in bags or such). If one or more of your products arrives and it is broken or damaged in any way, please contact us immediately for exchange information. DO NOT PLAY THE REPAIR MAN AND TRY AND FIX IT YOURSELF! If you take your knife apart, we cannot exchange it for another because we have no way of knowing if you broke it by taking it apart.

Other Returns or Exchanges: We give each customer ten (10) days from the time your order is delivered in which to decide if you are happy with your product. If you are going to return it for any reason in the first 10 days, you must be able to return it in new and unused condition with all the packaging (read the box and the paperwork that came in the box). If you use your knife, we cannot take it as a return. All products must be shipped back to us on your dime. We provide free shipping to get the knife there—but if you decide you just don’t like it you have to pay to get it back to us. We do recommend you use some kind of tracking and/or insurance when you send your knife back. Once we get the knife or knives back we will initiate the refund or exchange (as agreed on). We don’t charge a fee for exchanges but we do charge a 15% restocking fee if you are returning a product for a refund. Please contact us for a return authorization number (RMA#) for all returns or exchanges.

Proper Knife Care

Every knife needs regular maintenance to continue functioning properly as well as to increase the life expectancy of the knife. Any knives with screws should be checked on a regular basis to make sure none of them are coming loose. Loose screws can affect knife performance as well as cause safety mechanisms to not engage properly. Check these more frequently on knives such as butterfly knives where the constant use can loosen the screws more quickly. Nearly all brand name knives come with loc-tight to keep screws from coming loose on their own—but don’t forget to check them anyway. You just never know, and a loose screw can be dangerous. Also, oil your knife regularly and keep free of dust and water. Over time, every knife will wear but proper care will extend the life of any knife.

Warranty

Many of our products, especially our brand name knives, come with a manufacturer’s warranty. We do check each and every knife before it leaves our store. Sometimes, in shipping, they are damaged. When your knife initially shows up (for the first 10 days) we are happy to replace a defective knife. We will not replace any knife if it has been used. It is important to note, we know of no knife manufacturer that has a warranty that covers a bent or broken knife tip. If you bend or break your knife tip, you won’t be covered. Please make sure your knife is in proper working order as soon as you receive it. If it isn’t, contact us by phone or email for a return number. We will replace it. After 10 days, we will not replace any knives, for any reason. Unfortunately, there can be no exceptions to this rule. We are happy to help you with any questions you may have about any particular product and the warranty it may have from a manufacturer. None of our value blades have manufacturer’s warranties. Also, any knives which are used in unintended ways will probably have voided manufacturer’s warranties. Please consult the documentation that comes with your knife to get full warranty information. Any conversion knife, a knife which has been converted to an automatic knife, will not have a manufacturer’s warranty.

Thanks again for your order and for choosing to be our customer. We hope you are satisfied and look forward to serving you in the future. Be safe and enjoy your knife!