How do I return an item?
Please contact customer service for more information on returning an item. You can call us at (888) EZBLADE (392-5233) and type in extension 3 for Support. We will take undamaged returns. Every knife we send out has been quality tested by our staff before being shipped. This means the knife was in fine working order before we sent it to you. Unfortunately, because of a few people, if your knife is damaged in any way--other than a result of shipping, we will have to assume the damage was caused by you or someone else who had access to your knife after you received it. To return a knife that has been damaged in shipping--please email us immediately at (email@example.com) or call us at 888 392 5233 and we will issue you a return number. Please do not try and repair your knife. Once you start taking it apart, it is yours. If your knife is undamaged, we will take a return. This means the knife and the packaging must be intact and undamaged. We do charge a 15% restocking fee on all returns. To return an item, please send an email to firstname.lastname@example.org. We will issue you a return number. Without the return number, we are unable to accept any returns.